salon invi is dedicated to hair and dedicated to you!
salon invi is dedicated to being the very best in hair care & styling. Nestled in the heart of Andover, Massachusetts, just north of Boston, salon invi represents style, sophistication, fashion forward thinking, and personal inspiration in the art of hair design. Fashion forward styling, Italian design, high tech features and so much more, salon invi is more than a salon, it’s a full service experience.
In today's fast paced world, our clients don't want to miss a beat. When they step in the front door, they want to be pampered and receive world class hair styles & colors while keeping pace with the world the around them. At the salon, clients can read real-time news streams, watch on-demand programming or simply check emails; providing a unique and memorable client experience. The inspiration behind the salon is to help our clients capture the essence of youth & individuality and translate that into fashion forward styles with the perfect color, design and advice on proper hair care. ~ Christopher Kishfy, Salon Owner & Lead Stylist
The salon invi staff's collective and collaborative talent continues to make the salon a leading business in the Boston area and an extraordinary experience for our stylists and our clients. Step into a new styling experience at salon invi.
View Salon Etiquette
As a new guest, you will be asked for a credit card number to secure your appointment. At salon invi, we do require 24 hour notice for cancellation or to reschedule any existing appointments. Any same-day cancellation, with less than 24 hour notice, will be charged 50% of the total service, as well as 15% gratuity of the total service charge. All other no-show or same-day cancelled appointments will be charged 100% of the service booked, as well as 15% gratuity of the total service charge and will require a credit card to book future appointments. Appointments made within the 24 hour period are subject to the same guidelines as stated above.
We will do our best to accommodate late arrivals. Calling ahead provides us the best opportunity to assess the situation. However, calling ahead does not always guarantee that we will be able to provide the service, especially if your arrival is later than anticipated.
It is important for us to establish the service(s) you wish to receive when visiting the salon. When you call, we will ask you specific questions about the type of service you will be having, as well as when it is most convenient for you to come. Our goal is that you, as well as other clients are taken on time. Pre-booking your next appointment before you leave the salon is the most reliable way to secure the date and time most convenient for your next visit. Do not worry that you might forget, we will provide a courtesy reminder call the day before your next scheduled appointment.
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We guarantee your satisfaction with our products. If you decide that is not the right product for you, we will happily exchange it or issue a merchandise credit within 14 days of the purchase. No cash or credit cards refunds, exchange only.
Please arrive 10 minutes prior to your service.
We accept MasterCard, Visa and Discover for payment of services and products. We also accept debit cards carrying the MasterCard or Visa logo, cash, as well as in-state checks.
Leaving a gratuity is always at the discretion of our client and are not included in the price of services. In appreciation of outstanding service, your stylists and apprentices graciously accept gratuities. Gratuities are provided in cash, or you may write a personal check directly to your Stylist. We are unable to process gratuities with your credit card payment for services and products.
Although we love children, we are unable to accommodate children under the age of 10 in the Salon. Children must be receiving services and accompanied by a parent.
Although we love pets of all kinds, for the comfort and consideration of everyone, pets of any size are not permitted in the salon.
We realize that emergencies are part of our daily lives. If your phone is left on, please adjust the ringer to low. If a call is to be answered, please keep it as brief as possible, so as to not interfere with the ability of our staff to provide your service.
We do not accept returns on gift cards. Gift cards are not redeemable for cash or gratuity. We are not responsible for lost or stolen gift cards.
In an effort to maintain a healthy environment, we kindly ask our guests to reschedule their appointment if they are feeling under the weather (contagious which includes a cold, a fever, the flu, etc). If the stylist is not comfortable with providing services, salon invi has the right to reschedule your appointment and you may be held accountable for payment of the scheduled services.